The Saga of the Defective Dishwasher
Posted by blogs@bobvila.com (Dave) on under guitar two, best buy, lileks, electric guitar, ordeal, bum, dishwasher, hard drives, microwave, saga, vacuum, tvs, cy, ceo | 
Ever get stuck with a bum appliance? Ever been told it has to fail four times before the store will replace it? Sounds crazy, right? But it happened to James Lileks, a writer who took the time to scribe an open letter to the CEO of Best Buy detailing his ordeal.In the letter Lileks describes his prior purchasing record with the company ("fridge, the dishwasher, three coffeemakers, a microwave, a vacuum, an electric guitar, two TVs, four hard drives, and innumerable other items"), and the ...Tagi: guitar two, best buy, lileks, electric guitar, ordeal, bum, dishwasher, hard drives, microwave, saga, vacuum, tvs, cy, ceo